Our Difference

We, at Software Merchant work on "work for hire" basis. This means that the client owns all the intellectual property and copyrights. We respect our client's Intellectual Property rights as it is their property and we provide legal and technical protection to thier posession.

Protection

Fast paced communications is very essential in offshore software outsourcing. We, at Software Merchant take all necessary steps to provide protection to e-mail systems, servers like database servers and web servers, and user desktop systems from Virus and Trojans.

At Software Merchant, the licenses of software used in our state-of-art development center at Noida are recent. Also, if we use third party controls or code is used in our client's work, we ensure that code is used after proper analysis of the licensing policy and so there are no licensing issues for the client.

Confidentiality

Software Merchant take special care that confidentiality of clients' business data is maintained. Measures taken to maintain confidentiality are:

• All our employees signs confidentiality and Non-disclosure Contract.
• Password management, documentation management and control are used during project.
• The software developed for a client can be assessed by developers and quality assurance team only.
• System administrators are the only people who can access servers which are protected by password.

Backup

After delivering a project, we keep up offline backups and delete all information from the server. Both software and data are kept in systems with highly restricted access (However, the backup can be deleted on client's request.

Additional Protection Measures

Apart from the above mentioned measures, we may provide for additional protection measures based on client's requirements. They are

• Physically Separate Units: During the ongoing project, we provide physically separate unit within the office with limited access to authorized professionals only. The belongings of such professionals are monitored before going in and out of the restricted area. In addition, the computers in these separate units have no media drives.
• Network Access: We provide Virtual Private Network Access to client's server. This ensures that only authorized persons can access the network and data cannot be intercepted. Also, limited internet access can be provided over 100% monitored network.

Disclaimer: Please discuss the specifics of your data backup, confidentiality and additional protection with your account representative in your contract. Information on this website is available according to our privacy policy.